Track Your Order

Track Your Order

Want to know where your order is? Simply enter your order number and the email address you used at checkout to get real-time updates on your shipment.


🔎 Order Lookup

Order Number: []
Email Address: [
]
[ Track Order Button ]


What You’ll See:

  • Order Status (Processing, Shipped, Delivered, etc.)

  • Tracking Number with a direct link to the shipping carrier

  • Estimated Delivery Date

  • Shipping Updates in real time


FAQs

When will my order ship?
Most orders are processed within 24-72 hours and shipped shortly after. You’ll receive a confirmation email with your tracking details once your package is on its way.

My tracking number isn’t updating—what should I do?
It can take up to 24–48 hours for tracking information to appear after your order ships. If it hasn’t updated after that, contact us at prismshop@gmail.com.

Can I change my shipping address after ordering?
If your order hasn’t shipped yet, email us immediately at prismshop@gmail.com, and we’ll do our best to update it.


📧 Need Help?
If you have any issues tracking your order, please reach out to our support team at prismshop@gmail.com. We’re happy to help!